To ensure that you receive the freshest possible hemp pet products, LolaHemp ships your hemp pet products same day when ordered before 11 am PST. We are open and ship Monday – Friday.
- USPS Priority Mail – Delivery in 2-3 business days from time of shipping
- USPS Mail – Delivery in 3-5 business days from time of shipping
- If you cannot receive USPS to your location contact us at firstname.lastname@example.org and we’ll be happy to help
If you need to return an unopened hemp pet product, please send it back to PO BOX 269 Scarsdale NY 10583 with the original packing slip and we will credit your account for the cost of the product.
REFUND POLICY (30-Day Money Back Guarantee)
If you are not satisfied with our oil in the first 30 days of using it on your pet, please contact us and we will give you a full refund. To request a full refund you can email us at email@example.com or give us a call at 1-929-352-LOLA (5652) anytime 9am - 9pm (EST) Monday - Sunday. Once notified your refund will be processed in 24 hours and will push through (depending on your bank) in 3-5 business days.